Reviews for Proton Pass
Proton Pass by Proton
Review by clivejo
Rated 1 out of 5
by clivejo, 7 months agoDespite paying for Pass Plus until 4th August 2025, Proton downgraded me to a free account because I subscribed for VPN!! Apparently you can't have two plans on your account unless you sub to the "Unlimited Plan". No, I don't want Drive, Calender, Mail or Wallet, I wanted Pass and VPN. Stinks of Micro$oft behaviour! Been trying to sort it out with support via ticket for 10 days, who just reply with nonsense. Migrating back to BitWarden, so bye bye Proton.
Reply to Proton - "you're free to utilize only the services that you have use of" as long as we pay for the "Unlimited Plan" I paid for Pass Plus up until 4th August 2025 and I am NOT free to use the services I paid for, because Proton took them away from me!! This is greedy and immoral behaviour, like a shop saying the only way for me to purchase 2 t-shirts is to buy a pack of 7! But 5 of the T-shirts I will never use because they are ugly and will NEVER wear them! This is nothing more than Proton engaging in up-selling for greed and profit, not caring about loyal customers, plain and simple!
Reply to Proton - "you're free to utilize only the services that you have use of" as long as we pay for the "Unlimited Plan" I paid for Pass Plus up until 4th August 2025 and I am NOT free to use the services I paid for, because Proton took them away from me!! This is greedy and immoral behaviour, like a shop saying the only way for me to purchase 2 t-shirts is to buy a pack of 7! But 5 of the T-shirts I will never use because they are ugly and will NEVER wear them! This is nothing more than Proton engaging in up-selling for greed and profit, not caring about loyal customers, plain and simple!
Developer response
posted 7 months agoWe're very sorry to hear that. Note that it is indeed not possible to have two different subscriptions, such as Pass Plus and VPN Plus, active on your Proton account simultaneously. The Proton Unlimited plan gives you access to the premium features of both our Pass and VPN services, as well as the other services that are part of Proton's ecosystem. That said, you're free to utilize only the services that you have use of.
2,795 reviews
- Rated 4 out of 5by Firefox user 15227461, 3 hours agoFinally a trustable password manager. Autofill is lacking sometimes.
- Rated 5 out of 5by Denis, 4 hours ago
- Rated 4 out of 5by Rohit, 6 hours agoThe app is good. It does what it promises. However, I've given 4 stars, not 5 because the UI can be made a little better.
- Rated 5 out of 5by Unaccounted4, 20 hours ago
- Rated 5 out of 5by Firefox user 19622186, a day ago
- Rated 5 out of 5by Patate, 2 days ago
- Rated 4 out of 5by Primokorn, 2 days agoMissing features such as username generator. UI/UX issues which I submitted to the support team. Bad management of the aliases for the backup.
Developer response
posted a day agoHi there! Thank you for the suggestions - we've documented them internally. If you have any additional feedback, please let us know at https://proton.me/support-contact or in the existing request you've already submitted. - Rated 5 out of 5by Firefox user 19698952, 2 days ago
- Rated 5 out of 5by lukyy, 3 days ago
- Rated 5 out of 5by Firefox user 19147791, 4 days agoThe Proton suite available as browser extensions (particularly VPN and Pass) have only gotten better and better. They integrate SO seamlessly that I almost never have to tinker with them. I love being able to country-surf with their VPN (both desktop and browser) and their Pass(word) manager is spot on! All of their applications are so comfortably integrated into the Proton DNA that I couldn't imagine using any other product. I was a bit nervous leaving Nord, but after a year with Proton, I did not renew for a single year, but opted to go another TWO! And not having the US government sniffing my data and whatnot anymore...I won't be leaving Proton any time soon.
- Rated 5 out of 5by Firefox user 17816757, 4 days agoThis is the only actually private password manager offered by a major company: the rest are all selling the list of domain names you hold accounts on. For the privacy conscious, there is no other choice (you could host your own if you have a lot of technical know-how, but that takes time and effort). Proton is perhaps a bit too complicated for my parents to use. But for anyone of the tech generation I do recommend this wholeheartedly: even the free tier offers enough to significantly improve your online life.
- Rated 5 out of 5by Desert Catmom, 4 days agoOutstanding password manager. Works smoothly and very easy to manage. So far I am very pleased with the Proton line of software products.
- Rated 5 out of 5by untitled_operator, 4 days ago
- Rated 5 out of 5by Marius, 5 days ago
- Rated 5 out of 5by Sgtmoustache, 5 days ago
- Rated 5 out of 5by JoJo96, 5 days ago
- Rated 5 out of 5by Gunnar, 6 days ago
- Rated 5 out of 5by Firefox user 16422525, 6 days ago
- Rated 5 out of 5by Firefox user 19685741, 8 days ago
- Rated 5 out of 5by Firefox user 12182354, 9 days ago
- Rated 5 out of 5by bonsai, 9 days ago
- Rated 5 out of 5by Firefox user 14954446, 9 days ago
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- Rated 5 out of 5by Vasco Castro, 9 days ago